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GSCM-326 Total Quality Management Week 8 Final Exam _Answer

GSCM-326 Total Quality Management Week 8 Final Exam _Answer

GSCM-326 Total Quality Management Week 8 Final Exam _Answer

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1. (TCO 1) Which of the following practices were utilized by most companies to maintain quality levels until the start of the 1980s? (Points : 6)
Team-based initiatives
Process-improvement efforts
Design-quality reviews
Mass inspection

2. (TCO 1) Quality is most difficult to measure and analyze under which of the following definitions? (Points : 6)
Judgmental
User-based
Product-based
Value-based

3. (TCO 2) Which of the following systems do not have a role to play in assuring quality in a manufacturing firm? (Points : 6)
Sales
Purchasing
Tool Engineering
None (All answers have a role.)

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