Week 2: How do leaders prepare for, support, and nurture change? – Discussion
Green Mountain Resort Case Analysis (graded)
The Green Mountain Resort case is a perfect one for us to work together as a class on the different images for change and how they are reflected (or could have been reflected) in that case. We will cover multiple facets of this throughout the week but to start, let’s talk about the role that Gunter plays in our case study this week. For our opening posts, pick one or two of the following (or debate with your classmates):
1. Which image of leader do you see Gunter best fitting into? Why do you think this?
2. How did Gunter use that image to “lead” the company through this change?
3. Which image do you think YOU would have selected to lead the company through the change, and how would this have been better than how Gunter led the change?
Class: In our discussion this week, we will applying the Images of Change from your textbook to the Green Mountain Resource Case.For your opening posts, pick one or two of the following (or debate with your classmates):
1. Which image of leader do you see Gunter best fitting into? Why do you think this?
2. How did Gunter use that image to “lead” the company through this change?
3. Which image do you think YOU would have selected to lead the company through the change, and how would this have been better than how Gunter led the change?

Do you think it sometimes make sense to lead a change effort from different perspectives, at different stages of the change? Perhaps leading as a “Navigator” early on, but then shifting to mentor or “Coach?”

Class: So far, our answers to question one (Which image of leader do you see Gunter best fitting into?) have been: Director, Coach, and Navigator. In other words, three of the six images of change! What does this suggest about the Images of Change model?

Class: As you think about the six images of change (Director, Navigator, Caretaker, Coach, Interpreter, and Nurturer), you might notice that some of these roles have to do with providing direction, and others have to more to do with providing support. What happens if a leader focuses too much on only one of these roles?

Class: We might also spend some time exploring this topic from the perspective of ‘application.’ It is one thing to understand the theory of change, but then we need to move from theory to application. For example, problem solving skills are very important for a change agent. Another that comes to mind is the importance of listening skills (which we will explore in depth later in the course). What other kinds of skills/competencies does a change agent need to make these models practical and useable in order to get results? How does this topic connect with the Images of Change concept?

Class: At the start of the chapter, the case states, “If we only draw upon one particular frame, then this will take us away from thinking about what is going on from an alternative perspective.” How does looking at the problem from each image (or lens) that we have discussed this week help you create a new frame of reference for the problem or the need for change?

Which image do you think YOU would have selected to lead the company through the change, and how would this have been better than how Gunter led the change?